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The Essential Fly Reviews

4.8 Rating 2,078 Reviews

97 %

of reviewers recommend The Essential Fly

Company Reviews

Product Reviews

4.8

Based on 2,078 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Essential Fly:

Specialists in Fly Fishing with salmon, trout flies, and flies for lots of other species. We sell Fly Fishing Tackle and gear and a huge range of Fly Tying Materials and Tools - The Essential Fly is a leading supplier of gear for fly fishermen, rainbow & brown trout flies, salmon flies and flies for every species from our massive selection. Fly tying materials and tools to satisfy every fly tyers needs. With tackle from Greys to Wychwood, from fly rods to waders, luggage and all of the accessories you will need.

We have won awards for customer service and believe in value and quality. Check our reviews from thousands of customers all around the world. Having delivered to over 50 countries from homes to fishing lodges for that last minute requirement.

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The Essential Fly 5 star review on 18th January 2024

The Essential Fly 5 star review on 18th January 2024

The Essential Fly 5 star review on 18th January 2024

The Essential Fly 5 star review on 29th November 2023

The Essential Fly 5 star review on 29th November 2023

The Essential Fly 5 star review on 29th November 2023

The Essential Fly 5 star review on 29th November 2023

39

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Usual excellent customer service tempered by the lack of urgency by suppliers”

Posted 8 years ago

Hello and thank you very much for your feedback. I would very much like to follow up on your message. Firstly I am delighted to hear that you are happy with our customer service, thank you. With regards to the lack of urgency, I am not sure to what this refers and would like to check that all is well if I may? Your order was placed late in the evening, and it was dispatched from here first thing the following morning. All orders go from here first class post so I sincerely hope there were no delays from here on. Please do let us know if we can be of any help to you at all at any time. Kind regards Ann

Posted 8 years ago

“fast service looks good value for money but not used the flies yet”

Posted 8 years ago

“al materials up to your excellent standard thank you”

Posted 8 years ago

“Good quality flies at a very reasonable price, speedy delivery. Would buy again.”

Posted 8 years ago

“Just a little disappointed that one of my items was replaced by a bigger size - one that I would never use.”

Posted 8 years ago

“Flies promptly delivered as usual. When I am mobile again after recent hip replacements, I will see what the trout think about them!”

Posted 8 years ago

“Overall the service you provided was good, being prompt, but a minor irritation is that the sizing of the flies was not a I requested as you were out of stock of one element of the order.”

Posted 8 years ago

“Good delivery and good looking flies.”

Posted 8 years ago

“Items arrived as ordered, very well packaged.”

Posted 8 years ago

“just as ordered, thank you.”

Posted 8 years ago

“Excellent service but let down by ragged goose stiffs from Veniard.”

Posted 8 years ago

“Good website. Very prompt delivery!!”

Posted 8 years ago

“I was not too pleased with the quality of the feathers in my order, but fair play I was contacted by essential fly and the matter was sorted at once.”

Posted 8 years ago

“I have unsubscribed from your mailing list not through any dissatisfaction with your service but because I am only likely to buy from you very occasionally and I don't need constantly reminding that youe xist.”

Posted 8 years ago

“Just bought some few fine flies, the delivery though took a week. Therefore only 4 out of 5 stars”

Posted 8 years ago

“Material was as ordered. No complaint. Shipment a bit slow (possibly due to the carrier). Will purchase again.”

Posted 8 years ago

“Shipment to Norway as ordered. Very Nice :)”

Posted 8 years ago

“Haven't used the flies yet so don't know how effective they'll be.”

Posted 8 years ago

“Haven't received my item as of yet but understandable coming from across pond. I was at first concerned with the amount of personal information to open an account but received message from Sl Kitchner that calmed my concern. I await my item and that is why only Good rating and shouldn't be seen as reflection of company.”

Posted 8 years ago

“Prompt service as usual, nice quality flies delivered well packaged to avoid damage in transit. Yet to try them but they look fishey!”

Posted 8 years ago

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The Essential Fly is rated 4.8 based on 2,078 reviews