The Essential Fly Reviews

4.8 Rating 2,192 Reviews

97 %

of reviewers recommend The Essential Fly

4.8

Based on 2,192 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Essential Fly:

Specialists in Fly Fishing with salmon, trout flies, and flies for lots of other species. We sell Fly Fishing Tackle and gear and a huge range of Fly Tying Materials and Tools - The Essential Fly is a leading supplier of gear for fly fishermen, rainbow & brown trout flies, salmon flies and flies for every species from our massive selection. Fly tying materials and tools to satisfy every fly tyers needs. With tackle from Greys to Wychwood, from fly rods to waders, luggage and all of the accessories you will need.

We have won awards for customer service and believe in value and quality. Check our reviews from thousands of customers all around the world. Having delivered to over 50 countries from homes to fishing lodges for that last minute requirement.

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The Essential Fly 5 star review on 16th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ordered a spool of thread , the package arrived , however , the thread had been removed during transit so no thread in package .contacted the company and sent pics of the package , however no replacement or refund was sent . Was contacted in due course and my issue dealt with very proffesionally .All in all very good service .”

Helpful Report

Posted 1 year ago

Hello, Following your original order PO133286 which you informed us was received but empty a replacement was issued under PO133418. Following this replacement being sent on the 17/7/23 Royal Mail advised it was delivered on 19/7/23 at 11:06am. Our customer service team were in communication with you about this and after you confirmed that you had not received it we then on the 28/7/23 issued you a £5 voucher to use against a future purchase. Not only did we re-issue your order but provided a voucher when the replacement was advised as not received. As a valued customer since 2010 and this being the first instance of any issue I do hope that you will continue to work with us as we value every customer and will do our best to resolve any issues which arise. Kind regards TEF

Posted 1 year ago

“Cheers Yea very pleased with the standard of your flies It’s just me catching the fish at this end”

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Posted 1 year ago

“I have ordered flies from Essential Fly for several years and have always found them of the highest quality. My only caveat has been on the last two occasions when ordering a number of flies, the entire order has been delayed by weeks not days due to the unavailability of one selection - resulting in their arrival after the the date required. As a constructive point I would cheerfully pay to receive the bulk of the order earlier with the the remainder to follow.”

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Posted 1 year ago

“Great fast service with top draw products, only down side is you have to pay for postage where other companies provide it free.”

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Posted 1 year ago

“I have used this company for sometime now and like their competitive pricing. and various products.”

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Posted 1 year ago

“Good products and reliable delivery, if a little slow at times”

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Posted 1 year ago

“Superb service very helpful marvellous, kind regards Mark.”

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Posted 1 year ago

“Delivery as expected, flies seem to be ok but have not fished with them yet. Had to pay for delivery which could influence me having to purchase from elsewhere.”

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Posted 1 year ago

“Always a good service and quick despatch of items. Had an item missing the other day, they apologised immediately and filled the order by return.”

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Posted 1 year ago

“I have no issue with The Essental Fly in terms of their goods & service. However the order was dispatched on 23rd January & I have not yet received it on 6th February. This is because Essential Fly use Royal Mail which is then delivered in Ireland by An Post. This is a very inefficient way to get goods to Ireland from the UK. I would much prefer that they used another courier !!!”

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Posted 2 years ago

“My husband was very pleased with the quality of the flies and will order again. However, I ordered these around 8th December and they only arrived last week so we're not impressed either with slow despatch or the use of Royal Mail.”

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Posted 2 years ago

“I’m impressed with the quality of the flies that you provide”

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Posted 2 years ago

“Very pleased with the service I received from Essential Fly”

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Posted 2 years ago

“I have always found Essential Fly a very friendly and efficient company with very competitive pricing for the most part and outstanding value for money for some items. On my last purchase order, I was short of a small part of the order but a phone call to the company was received with apologies and a promise that the shortfall would soon be on its way. Overall I have found Essential Fly to be one of the very best on line companies to do business with and like that it's staff are always helpful and knowledgeable.”

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Posted 2 years ago

“Great service, fly's look great 👍”

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Posted 4 years ago

“Good products and prices, just takes a long time to get delivery.”

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Posted 4 years ago

“Order took longer than normal to fulfil and one item not available but purchased from another supplier.”

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Posted 4 years ago

“A first class service with excellent fly fishing products”

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Posted 4 years ago

“Unfortunately the flies I ordered arrived a day after a fishing trip I organised but I must say the flies are of high quality and will definitely order from the essential fly in the future”

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Posted 4 years ago

“I received my ordered flies on the expected date, I have used some of the flies and they appear to be well tied not having disintegrated on the first cast like ones I have purchased in the past from other sellers. I had ordered barbless hooks and received barbed but I easily nipped them off with a pair of pliers. I would purchase from Essential fly again”

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Posted 4 years ago

The Essential Fly is rated 4.8 based on 2,192 reviews