The Essential Fly Reviews

4.8 Rating 2,146 Reviews

97 %

of reviewers recommend The Essential Fly

4.8

Based on 2,146 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Essential Fly:

Specialists in Fly Fishing with salmon, trout flies, and flies for lots of other species. We sell Fly Fishing Tackle and gear and a huge range of Fly Tying Materials and Tools - The Essential Fly is a leading supplier of gear for fly fishermen, rainbow & brown trout flies, salmon flies and flies for every species from our massive selection. Fly tying materials and tools to satisfy every fly tyers needs. With tackle from Greys to Wychwood, from fly rods to waders, luggage and all of the accessories you will need.

We have won awards for customer service and believe in value and quality. Check our reviews from thousands of customers all around the world. Having delivered to over 50 countries from homes to fishing lodges for that last minute requirement.

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The Essential Fly 5 star review on 6th October 2024

Stuart Duffield

The Essential Fly 5 star review on 14th July 2024

Charles Hunter

The Essential Fly 5 star review on 18th January 2024

Ian Phillips

The Essential Fly 5 star review on 29th November 2023

Brian Thomsen

Anonymous

Anonymous // 01/01/2019

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“Fast and efficient”

Helpful Report

Posted 9 months ago

“All fly tying items delivered safely and intact. Only a 4 star rating as I was promised a call back to discuss some materials but didn't get one.”

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Posted 9 months ago

Hi and thank you for your feedback. We are pleased to hear your order arrived safely. However may we politely point out please that we did call you. You were unavailable at the time unfortunately but we don't want you to think we were not responding to your query. We are more than happy to discuss materials with you at any time. If there is anything we can help you with please do not hesitate to get in touch. Thank you and very best wishes Team TEF

Posted 9 months ago

“Coneheads I purchased were at a good price and were delivered really quickly would definitely recommend Essential Fly and have since purchased from them again . 👍”

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Posted 9 months ago

“Thanks for supplying top quality flies .Not caught anything with them yet though 😂”

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Posted 9 months ago

“The products, prices and service are excellent”

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Posted 10 months ago

“the items ordered took a long time to arrive because they were waiting for a delivery to arrive before they could complete the order. when i received the goods one item was missing, i did receive a refund for missing item. it would have been better if they had told me when ordering, what items they had in stock.”

Helpful Report

Posted 10 months ago

Hi Mr Raybone and thank you for your recent order and your feedback today. We have looked into your query and would like to respond please. When you ordered in December, it was just a couple of days before we and our suppliers closed for the Christmas break. Out of the items you ordered, 3 were special order items which is shown on each of the items and is confirmed in the check out also. The normal delivery timescales for bringing in special order items was unfortunately affected by the extended Christmas and New year break. But as soon as we were back and our suppliers open, we chased these up for you and once they came in we shipped them to you immediately. We are reliant on the manufacturers having stock available and were equally sorry to hear that one of your items was not in stock at the suppliers after all. This was unfortunately out of our hands. If ever you would like to check on stock availability or perhaps consider alternative brands that are more easily available we are more than happy to help you via email or the phone. This is a service we offer with pleasure. If you need advice from our in house tyers and anglers, these people are on hand too. We thank you again for your custom and please be assured we will always do our best for you. Kind regards Team TEF

Posted 10 months ago

“Trusted site for all my fly fishing and tying needs”

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Posted 10 months ago

“Great flies Great service prices are great”

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Posted 10 months ago

“Great to deal with, excellent service an product's, very competitive price range 5 star people to deal with.”

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Posted 10 months ago

“Very happy with communications and product.”

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Posted 10 months ago

“I have ordered online with The Essential Fly a number of times now and the service and process has been great. Would recommend!”

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Posted 10 months ago

“Extremely fast service, only marked as more days than normal due to Christmas Mail being delayed.”

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Posted 10 months ago

“I have always found them willing to help, and the items have always been high quality.”

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Posted 10 months ago

“Fast delivery. Keen prices. Good quality products.”

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Posted 10 months ago

“I'm was over the moon with my purchases”

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Posted 10 months ago

“Good quality products. Arrived on time.”

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Posted 10 months ago

“Great service and price and delivery.”

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Posted 10 months ago

“I have been a customer for a number of years. The service provided during the ordering and supply of materials was excellent. The materials are of a high quality. Most of the items I purchased are for future use, with the exception of the Bronze Mallard feathers, which I used to tie a specific fly , using the feathers to form a tail and a loop at the thorax. Thank you for a fantastic service. I will be purchasing more materials in the future. Best regards, David Paterson”

Helpful Report

Posted 10 months ago

“No response to emails Order split into two Only one arrived so far but you believe it was in one delivery I think can't be sure Waiting responses”

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Posted 11 months ago

Hi Mr Glanvill, we are very disappointed to see your feedback as we have actively been in touch with you via email. We have forwarded them all to you again and have since been in touch via the phone too to reassure you. We sincerely hope your deliveries are both now with you. All our records on Track and Trace show them as having arrived safely. We are available on the phone too during office hours on 01757333003 if you would like any assistance at any time. With all good wishes TEF customer care

Posted 11 months ago

We are very pleased to hear that your delivery is with you. Thank you and have a great Christmas Team TEF

Posted 11 months ago

“Exellent service polite staff top quality flies always e mail you when order has been posted”

Helpful Report

Posted 11 months ago

The Essential Fly is rated 4.8 based on 2,146 reviews