The Essential Fly Reviews

4.8 Rating 2,146 Reviews

97 %

of reviewers recommend The Essential Fly

4.8

Based on 2,146 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Essential Fly:

Specialists in Fly Fishing with salmon, trout flies, and flies for lots of other species. We sell Fly Fishing Tackle and gear and a huge range of Fly Tying Materials and Tools - The Essential Fly is a leading supplier of gear for fly fishermen, rainbow & brown trout flies, salmon flies and flies for every species from our massive selection. Fly tying materials and tools to satisfy every fly tyers needs. With tackle from Greys to Wychwood, from fly rods to waders, luggage and all of the accessories you will need.

We have won awards for customer service and believe in value and quality. Check our reviews from thousands of customers all around the world. Having delivered to over 50 countries from homes to fishing lodges for that last minute requirement.

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The Essential Fly 5 star review on 6th October 2024

Stuart Duffield

The Essential Fly 5 star review on 14th July 2024

Charles Hunter

The Essential Fly 5 star review on 18th January 2024

Ian Phillips

The Essential Fly 5 star review on 29th November 2023

Brian Thomsen

Anonymous

Anonymous // 01/01/2019

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“Very quick service and good products as always.”

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Posted 5 months ago

“I've been a customer for years and always found flies to be high quality and experienced excellent service. This time they went above and beyond. I called to check delivery times, my order was processed right away, and I received it next day. It was a gift for a friend so I was really pleased to receive it in time for our fishing trip. Thank you The Essential Fly, really impressive customer service!”

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Posted 5 months ago

“Great company to deal with. Helpful and efficient. I will buy from them again.”

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Posted 5 months ago

“My order went fine and the flies were tied very well. Thanks, Mark”

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Posted 5 months ago

Hi ! In response to your feedback, we can reassure you that your order has been dealt with promptly! It left us the day after you placed your order ie on 14th May. You were sent details of the dispatch to your email as standard at the time. Please check your spam folder in case its in there. We see you live in the States, so it may take a few days to arrive but we invite you to get in touch directly via customerservices@theessentialfly.com or 00 44 1757 333003 if you have any queries at any time. We will be happy to help you. We hope you enjoy your flies! With best wishes Team TEF

Posted 5 months ago

As a follow up, we have checked the tracking and can see that your order was delivered to you yesterday. We hope you get out fishing with them soon and that they are lucky for you. Thanks Team TEF

Posted 5 months ago

Thank you for your kind update following our earlier conversation. We are glad to hear your order was received well and that you like the flies. Tight lines!

Posted 5 months ago

“Great products and fast delivery. Excellent service.”

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Posted 6 months ago

“Everything I have ordered from The Essential Fly has arrived quickly and as ordered. I was unsure when a new rod would arrive so I ‘phoned the customer service line and got the information I wanted from a friendly and efficient actual human. Very happy overall.”

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Posted 6 months ago

“Great service”

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Posted 6 months ago

“Delivery a little later than expected, but it got here in the end”

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Posted 6 months ago

“Very good service. Promt delivery.”

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Posted 6 months ago

“Hi, We are very happy to spend shopping with flytying items because your services are very quickly and the shipping as well and not too expensive the price. We are so happy with you. Kind regards, Hiro & Michiko”

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Posted 6 months ago

“Quality products as usual.”

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Posted 6 months ago

“I found 'The Essential Fly' website easy to navigate and made purchasing easy. The customer service side was found to be excellent and to a standard that other companies find difficult to attain, the personal touch makes a very big difference. 'The Essential Fly' is a company that I find to be sincere and would have zero hesitation in recommending.”

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Posted 6 months ago

“Flies look good quality and well tied. Not used yet, so time will tell.”

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Posted 6 months ago

“Took over 3 weeks to arrive, got slapped with customs fees totalling over a quarter of the money spent here. Never shopping here again”

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Posted 6 months ago

Hello Mr Ward We would like to take this opportunity to respond to your feedback please. We can see that your order was dispatched from us within a few days, once all your special order items were in, leaving us by 26th April. We shipped via courier to get your order to you asap. We can see that your order arrived on 1st May according to the tracking, some 5 days later (including a weekend)? With regards to the customs fees, we are sorry but there is nothing we can do to help you here, as we have no influence over the regulations about importing into Ireland. We do hope you are enjoying your gear. With very best wishes Team TEF

Posted 6 months ago

“Good products, with very good delivery.”

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Posted 6 months ago

“these flies look good,catch fish and dont fall apart”

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Posted 6 months ago

“There was a problem with what I ordered and they took the trouble to ring me and offer alternatives,as well as keeping me updated with the delivery status. Good,polite and efficient service.”

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Posted 6 months ago

“Great service, great people. Recently called up about an order- immediately sorted with humour and efficiency…what more could I want? Still debating how to pronounce Lochsa😂”

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Posted 6 months ago

“Excellent Company that overcomes any issue.”

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Posted 6 months ago

“Very nicely tied flies. Arrived quickly . Sadly I am collecting not fishing due to the rain but fingers crossed it dries up soon .”

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Posted 6 months ago

The Essential Fly is rated 4.8 based on 2,146 reviews