The Essential Fly Reviews

4.8 Rating 2,335 Reviews

97 %

of reviewers recommend The Essential Fly

4.8

Based on 2,335 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Essential Fly:

Specialists in Fly Fishing with salmon, trout flies, and flies for lots of other species. We sell Fly Fishing Tackle and gear and a huge range of Fly Tying Materials and Tools - The Essential Fly is a leading supplier of gear for fly fishermen, rainbow & brown trout flies, salmon flies and flies for every species from our massive selection. Fly tying materials and tools to satisfy every fly tyers needs. With tackle from Greys to Wychwood, from fly rods to waders, luggage and all of the accessories you will need.

We have won awards for customer service and believe in value and quality. Check our reviews from thousands of customers all around the world. Having delivered to over 50 countries from homes to fishing lodges for that last minute requirement.

Write Your review

Tell us how The Essential Fly made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Essential Fly 5 star review on 16th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products and customer service.”

Helpful Report

Posted 2 days ago

“Perfect,thank you!!!”

Helpful Report

Posted 1 week ago

“Fantastic items great value”

Helpful Report

Posted 1 week ago

“Perfect communications. Excellent fast deliveries, no problems here. Thanks”

Helpful Report

Posted 2 weeks ago

“Great service with quality products.”

Helpful Report

Posted 2 weeks ago

“good quick service”

Helpful Report

Posted 2 weeks ago

“Essential Fly staff where knowledgeable caring and delivered the goods, when certain Flytying materials weren’t in stock & had to be sourced elsewhere, they kept me informed & up to date on there delivery time. Mike Lonsdale GAIA. Instructor.”

Helpful Report

Posted 2 weeks ago

“Very fast service”

Helpful Report

Posted 2 weeks ago

“Great selection of products great discount postage rubbish 48 hr took 5 days would recommend and order again in the future”

Helpful Report

Posted 3 weeks ago

“I ordered 2 items then received a message saying I’d been reimbursed for one of them around a week after ordering them. So theoretically you only completed 50% of the order, which then took over 2 weeks to come! I will likely not use your online store again as I don’t order from businesses who advertise products they don’t have in stock, or even worse, can't actually get! I ordered 2 items to help justify the shipping costs which then turned out to be a waste of time. Not happy, Iain”

Helpful Report

Posted 3 weeks ago

Hello Mr Gordon We thank you for your recent order and we are sorry to hear you are not happy. I would like to take this opportunity to explain and hopefully reassure you. We carry massive stocks of flies, tying materials, accessories and more. However for some items, as shown on the site and at check out, some items are ordered in specially for our customers. The site does clearly show which products are in stock and those that are special order with a guideline as to the time it will take to bring them in. This is also confirmed for you in our terms. I am very sorry that on this occasion Veniard did not have the special order pheasant tails you wanted. We do rely on our suppliers to get these items to us but unfortunately on this occasion they were not able to. I am pleased though that your purchase of Semperfli Nano Silk collection box was available for you. We do hope that if we can help you in the future you will give us an opportunity to do so. We are always available on the phone or email to check stock availabliity for you. Indeed, we would be happy to do so. With very best wishes Team TEF

Posted 3 weeks ago

“Always great products, Love all the Semperfli range, 10 out of 10 for Customer service”

Helpful Report

Posted 1 month ago

“Great service and they keep you updated on delivery.”

Helpful Report

Posted 1 month ago

“Placed my order, received information about delivery and the parcel arrived. As good as always. Reliable.”

Helpful Report

Posted 1 month ago

“Supplied what ordered promptly. Thanks”

Helpful Report

Posted 1 month ago

“Always super quick delivery and quite often has materials that other vendors do not have. Used them for a few years now and very happy with them. Thanks.”

Helpful Report

Posted 1 month ago

“Delighted with my purchase and will spend the afternoon trying to tie a fly or two which might attract a trout when the season opens.”

Helpful Report

Posted 1 month ago

“Excellent service”

Helpful Report

Posted 1 month ago

“Good range of products and service. Any question sorted quickly and efficiently”

Helpful Report

Posted 1 month ago

“Excellent company to deal with…”

Helpful Report

Posted 1 month ago

“Very friendly service and an added surprise when package arrived”

Helpful Report

Posted 1 month ago

The Essential Fly is rated 4.8 based on 2,335 reviews