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The Essential Fly Reviews

4.8 Rating 2,147 Reviews
97 %
of reviewers recommend The Essential Fly
Company Reviews Product Reviews
179
 Metrics Info
4.8
Based on 2,147 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Essential Fly Reviews

About The Essential Fly:

Specialists in Fly Fishing with salmon, trout flies, and flies for lots of other species. We sell Fly Fishing Tackle and gear and a huge range of Fly Tying Materials and Tools - The Essential Fly is a leading supplier of gear for fly fishermen, rainbow & brown trout flies, salmon flies and flies for every species from our massive selection. Fly tying materials and tools to satisfy every fly tyers needs. With tackle from Greys to Wychwood, from fly rods to waders, luggage and all of the accessories you will need.

We have won awards for customer service and believe in value and quality. Check our reviews from thousands of customers all around the world. Having delivered to over 50 countries from homes to fishing lodges for that last minute requirement.

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Joe Flynn
Verified Buyer
“Excellent quality products and brilliant service would highly recommend to anyone”
Helpful Report
Posted 4 years ago
Roger Jones
Verified Buyer
“Prompt, efficient despatch, good value for money. Highly recommended.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Good service,good stock of quality materials”
Helpful Report
Posted 4 years ago
Jonny Roche
Verified Buyer
“because some of the things i ordered were not in stock delivery took a bit longer than it should, but very grateful for the free gift, thank you. will order again”
Helpful Report
Posted 4 years ago
Ken Beck
Verified Buyer
“First time of using Essential fly very pleased with flies and will using them again in the near future”
Helpful Report
Posted 4 years ago
Kevin McDonnell
Verified Buyer
“Great service quick delivery good quality flies and tying materials will definitely be ordering again bonus free gift perfect 😀”
Helpful Report
Posted 4 years ago
Russell Pickup
Verified Buyer
“Very efficient ordering service good quality flies and a real person on hand to talk to if you want to change your order before it has been shipped. Keep up the good work.”
Helpful Report
Posted 4 years ago
Rex Melville
Verified Buyer
“A friendly family company who provide a prompt and professional service covering a wide range of anglers' requirements. They are always pleased to spend time discussing customers' queries to ensure that even their smallest orders are efficiently met.”
Helpful Report
Posted 4 years ago
Steven Russell
Verified Buyer
“A little disappointed I'm afraid. It took four days for the order to be completed and a further four days for it to arrive. I realise we are living in strange times, but other fly tying orders I have placed with other companies have arrived in half the time.”
Helpful Report
Posted 4 years ago
We are sorry to hear you are disappointed. We would like to take this opportunity to explain and hopefully reassure you. Three of the items you ordered were in stock and available for immediate dispatch. However the three packs of hooks you ordered were special order items. This means we order them in especially for you from the manufacturer or distributor. We carry very large stocks of products but for some items, we order them in especially. During the pandemic, hooks have been in very short supply but we were pleased that we were able to get these in for you. Our site does show against each item whether it is an in stock item or a special order and this is shown again for clarification in the check out. Even with your SPO items, your order was dispatched within 3 working days using a first class Royal Mail tracked service. Royal Mail are dealing with huge volumes of deliveries during the crisis and its unfortunate that some deliveries are taking longer to arrive than normal just now. If ever there is anything we can help you with or if you would like to check on stock availability please do not hesitate to get in touch with us directly. We are always happy to help. We sincerely hope you are enjoying your tying materials. With kind regards Team TEF
Posted 4 years ago
Phil Nuttall
Verified Buyer
“After an initial telephone conversation with Sarah, where her knowledge & advice were invaluable, the items were delivered to me the following day & this during the Corona Virus lockdown period! A fantastic service. Well done. Phil N.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Smooth seamless and consistent efficiency 👍🏻”
Helpful Report
Posted 4 years ago
Gordon Taylor
Verified Buyer
“Excellent prompt service backed by friendly helpful staff”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“With an excellent range of products and materials and a speedy and reliable service the Essential Fly team have become my first choice when buying quality fly-tying gear.”
Helpful Report
Posted 4 years ago
Cole Theander
Verified Buyer
“Good Afternoon Gentlemen, I have yet to receive the satchel I ordered back on the 24th of April (#PO100877). I will gladly respond to your feedback request following it's arrival. Thank you, Cole E Theander”
Helpful Report
Posted 4 years ago
Hello Mr Theander. Your special order satchel was dispatched from us on 29th April on a first class airmail service to you in the States using a tracked service. I hope you have seen the tracking number in your account (if you need this please get in touch directly so we can privately share this with you - customerservices@theessentialfly.com). We are aware that deliveries are taking longer than normal to arrive unfortunately due to the very high volumes but we sincerely hope it will be with you very soon. If you need any further help, our customer services team on the above email address will be happy to help you. Thank you Team TEF
Posted 4 years ago
Peter Page
Verified Buyer
“Lockdown has had me at the tying bench more often, sometimes without what I need. On a friends recommendation I called the shop and the lovely Ann was very helpful indeed with everything delivered as promised. Don’t feel a need to try anywhere else now, I think I have found my favourite distributor of all things fly tying at last. 🎣🎣🎣🎣. Take care”
Helpful Report
Posted 4 years ago
Wow thank you so very much for your very kind feedback. This means so much to us. Thank you
Posted 4 years ago
Glenn Carter
Verified Buyer
“Great range of products, reasonably priced and delivered quickly.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Great service. Fast deliveries.”
Helpful Report
Posted 4 years ago
Gordon Macpherson
Verified Buyer
“Generally very good flies. However I recently ordered some suspender buzzers and was disappointed to find the foam was not the circular ball I am used to, but cut out of a flat piece and roughly shaped. The problem with this is that the foan can act as a propeller, putting multiple twists into the leader. This makes fishing them very frustrating. Suspenders with the ball foam enclosed in mesh do not suffer from this problem. Gordon”
Helpful Report
Posted 4 years ago
David Mason
Verified Buyer
“essential fly is a quality company providing quality products at competitive prices. Their service is excellent and the site provides nuggets of information that lightens the day. Go to the best👍”
Helpful Report
Posted 4 years ago
Grace Heuchan
Verified Buyer
“first class, great service, fast delivery, good quality, highly recommended”
Helpful Report
Posted 4 years ago
The Essential Fly is rated 4.8 based on 2,147 reviews
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