The Essential Fly Reviews

4.8 Rating 2,217 Reviews

97 %

of reviewers recommend The Essential Fly

4.8

Based on 2,217 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Essential Fly:

Specialists in Fly Fishing with salmon, trout flies, and flies for lots of other species. We sell Fly Fishing Tackle and gear and a huge range of Fly Tying Materials and Tools - The Essential Fly is a leading supplier of gear for fly fishermen, rainbow & brown trout flies, salmon flies and flies for every species from our massive selection. Fly tying materials and tools to satisfy every fly tyers needs. With tackle from Greys to Wychwood, from fly rods to waders, luggage and all of the accessories you will need.

We have won awards for customer service and believe in value and quality. Check our reviews from thousands of customers all around the world. Having delivered to over 50 countries from homes to fishing lodges for that last minute requirement.

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The Essential Fly 5 star review on 16th February 2025

Anonymous

Anonymous // 01/01/2019

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“Polite, helpful and a timely delivery to the Republic of Ireland.”

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Posted 6 years ago

“I received my order within a few days and all items in good condition and ready to go. thank you”

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Posted 6 years ago

“I find The Essential Fly very easy to deal with and the descriptions given for their products are very accurate and helpful staff make it a pleasure to shop there.”

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Posted 6 years ago

“First class service with a comprehensive range of really very well tied flies.”

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Posted 6 years ago

“Quality neck 👍🏻”

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Posted 6 years ago

“Having bought flies several times over the last couple of years from The Essential Fly, I have found their service top notch. The flies are of good quality, reasonably priced and usually delivered next day. What more can one ask? Good work.”

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Posted 6 years ago

“I visited Selby and had to call at the Essential Fly to see how the organisation works. As well as holding a large stock they are designing and tying new flies for every type of situation.”

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Posted 6 years ago

“Excellent transaction. Kean prices and fast delivery.”

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Posted 6 years ago

“Very good service. Order arrived quickly. Great people to deal with.”

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Posted 6 years ago

“Received a fly line winder that was sent in a broken condition, I sent an email complaining about the said item but had no reply or any aknowledgement whatsoever, fortunately the broken winder was repairable and as I needed it to load some reels up I repaired it............... hence the poor rating.”

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Posted 6 years ago

We are genuinely sorry to hear that the winder arrived in a broken condition. However our team did contact you but did not hear back. The manufacturer of this item is normally very good at arranging replacements under warranty in such situations and we contacted them on your behalf to discuss this. We shared your photo with them. However in our email to you, we did recommend to you not to repair the item yourself as it would potentially invalidate the warranty. It is certainly rare that faulty goods come in to us like this but we can assure you that we do our best to look after our customers when this should it happen. So we are sorry to hear that you are dissatisfied with our service. We hope you will give us an opportunity to reassure you of our commitment to the best customer care. Thank you The Essential Fly Customer Services Team

Posted 6 years ago

“Always prompt and professional, good quality stuff and good information.”

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Posted 6 years ago

“Excellent value, fast service and great prices”

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Posted 6 years ago

“Always had good service from this company.”

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Posted 6 years ago

“Nicely tied flies, promt delivery and great service”

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Posted 6 years ago

“Gwasanaeth rhagorol”

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Posted 6 years ago

“Great products & great service.”

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Posted 6 years ago

“Service excellent and flys top quality”

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Posted 6 years ago

“Well tied quality flies, good when you have not the time to tie yourself”

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Posted 6 years ago

“Great service. My two orders were received within two working days. On one order a packet of hooks was missing. I had ordered two but only one was enclosed. After a 'phone call to customer services the missing packet was received next day along with a few (freebie) flies.”

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Posted 6 years ago

“The essential fly always gives a good service all sections laid out fairly good”

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Posted 6 years ago

The Essential Fly is rated 4.8 based on 2,217 reviews