The Essential Fly Reviews

4.8 Rating 2,217 Reviews

97 %

of reviewers recommend The Essential Fly

4.8

Based on 2,217 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Essential Fly:

Specialists in Fly Fishing with salmon, trout flies, and flies for lots of other species. We sell Fly Fishing Tackle and gear and a huge range of Fly Tying Materials and Tools - The Essential Fly is a leading supplier of gear for fly fishermen, rainbow & brown trout flies, salmon flies and flies for every species from our massive selection. Fly tying materials and tools to satisfy every fly tyers needs. With tackle from Greys to Wychwood, from fly rods to waders, luggage and all of the accessories you will need.

We have won awards for customer service and believe in value and quality. Check our reviews from thousands of customers all around the world. Having delivered to over 50 countries from homes to fishing lodges for that last minute requirement.

Write Your review

Tell us how The Essential Fly made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As usual with the essential fly, good quality flies delivered promptly.”

Helpful Report

Posted 4 years ago

“All products delivered as requested. Short delay on despatch acceptable in the current climate. Always a good selection of fly tying materials and good to get them from a British manufacturer too (Semperfli).”

Helpful Report

Posted 4 years ago

“Can’t comment on the goods as I haven’t had time to use them yet but they look very good. The service was excellent. Speedy delivery and perfectly adequate packaging unlike some suppliers who think they have to cushion unbreakable goods with loads of bubble wrap and a subsequent increase in box size to accommodate it.”

Helpful Report

Posted 4 years ago

“Good products and prices but the order delivered didn’t match the order placed. 1 week on still waiting for a response from customer services”

Helpful Report

Posted 4 years ago

Hello Mr Knott, we were sorry not to be able to respond to your emails over the weekend, but we were closed for the bank holiday. We are glad we were able to chat with you on the phone to clarify the position on your order over that we dispatched to you earlier this month. We are sorry we don't have any more of the 3" Devon Minnow Standard Blanks - our stock has sold out unfortunately. But we hope the extra 2.5" we sent you are helpful to you. Assuring you of our best attention to any of your queries. We are here to help. With kind regards Team TEF

Posted 4 years ago

“was delighted with quality and price of items ordered...free gifts were an added bonus and thoughtful”

Helpful Report

Posted 4 years ago

“What can i say,a seriosShop where order attive on time, quality materiale in which to building artificial (flies)fabbrica that are beautiful to see but above all captivating. Honest price.My compliment to all staff.Excellent work .”

Helpful Report

Posted 4 years ago

“prompt service well tied flies, will use again.”

Helpful Report

Posted 4 years ago

“Its a good and easy site to use, although sometimes some digging is required. Products are fine and arrive in a timely manner and accuracy is good when dealing with lots of tiny bits like flies!”

Helpful Report

Posted 4 years ago

“Despite problems providing exactly what I wanted from my original order the company went out of its way to provide what I wanted in a speedy and professional manner - well done!”

Helpful Report

Posted 4 years ago

“Always willing to go the extra mile, offer advise and never fail to deliver excellent customer service.”

Helpful Report

Posted 4 years ago

“Excellent quality products and brilliant service would highly recommend to anyone”

Helpful Report

Posted 4 years ago

“Prompt, efficient despatch, good value for money. Highly recommended.”

Helpful Report

Posted 4 years ago

“Good service,good stock of quality materials”

Helpful Report

Posted 4 years ago

“because some of the things i ordered were not in stock delivery took a bit longer than it should, but very grateful for the free gift, thank you. will order again”

Helpful Report

Posted 4 years ago

“First time of using Essential fly very pleased with flies and will using them again in the near future”

Helpful Report

Posted 4 years ago

“Great service quick delivery good quality flies and tying materials will definitely be ordering again bonus free gift perfect 😀”

Helpful Report

Posted 4 years ago

“Very efficient ordering service good quality flies and a real person on hand to talk to if you want to change your order before it has been shipped. Keep up the good work.”

Helpful Report

Posted 4 years ago

“A friendly family company who provide a prompt and professional service covering a wide range of anglers' requirements. They are always pleased to spend time discussing customers' queries to ensure that even their smallest orders are efficiently met.”

Helpful Report

Posted 4 years ago

“A little disappointed I'm afraid. It took four days for the order to be completed and a further four days for it to arrive. I realise we are living in strange times, but other fly tying orders I have placed with other companies have arrived in half the time.”

Helpful Report

Posted 4 years ago

We are sorry to hear you are disappointed. We would like to take this opportunity to explain and hopefully reassure you. Three of the items you ordered were in stock and available for immediate dispatch. However the three packs of hooks you ordered were special order items. This means we order them in especially for you from the manufacturer or distributor. We carry very large stocks of products but for some items, we order them in especially. During the pandemic, hooks have been in very short supply but we were pleased that we were able to get these in for you. Our site does show against each item whether it is an in stock item or a special order and this is shown again for clarification in the check out. Even with your SPO items, your order was dispatched within 3 working days using a first class Royal Mail tracked service. Royal Mail are dealing with huge volumes of deliveries during the crisis and its unfortunate that some deliveries are taking longer to arrive than normal just now. If ever there is anything we can help you with or if you would like to check on stock availability please do not hesitate to get in touch with us directly. We are always happy to help. We sincerely hope you are enjoying your tying materials. With kind regards Team TEF

Posted 4 years ago

“After an initial telephone conversation with Sarah, where her knowledge & advice were invaluable, the items were delivered to me the following day & this during the Corona Virus lockdown period! A fantastic service. Well done. Phil N.”

Helpful Report

Posted 4 years ago

The Essential Fly is rated 4.8 based on 2,217 reviews