The Essential Fly Reviews

4.8 Rating 2,246 Reviews

97 %

of reviewers recommend The Essential Fly

4.8

Based on 2,246 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Essential Fly:

Specialists in Fly Fishing with salmon, trout flies, and flies for lots of other species. We sell Fly Fishing Tackle and gear and a huge range of Fly Tying Materials and Tools - The Essential Fly is a leading supplier of gear for fly fishermen, rainbow & brown trout flies, salmon flies and flies for every species from our massive selection. Fly tying materials and tools to satisfy every fly tyers needs. With tackle from Greys to Wychwood, from fly rods to waders, luggage and all of the accessories you will need.

We have won awards for customer service and believe in value and quality. Check our reviews from thousands of customers all around the world. Having delivered to over 50 countries from homes to fishing lodges for that last minute requirement.

Write Your review

Tell us how The Essential Fly made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Essential Fly 5 star review on 16th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's easy to find the Flies you want on the website. And you get a very fast service and the Flies are great”

Helpful Report

Posted 2 days ago

“The flies I've purchased from TEF have always been good quality. However, ther'e stated delivery times are a little ambitioius. For example, when I made an oredr on a Tuesday, TEF stated they would be delivered within two days (on the Thursday). In fact, I didn't received the order until Saturday, when I was already off somewhere on a fishing trip. Delivery delays (thank you Royal Mail) are beyond the control of TEF, but it would be good if purchaser's knew that there may well be a delivery delays which are beyond their control, rather than guaranteeing delivery.”

Helpful Report

Posted 6 days ago

“Quick service, good communication. One item out of stock so refunded immediately.”

Helpful Report

Posted 1 week ago

“Impressed by the flies especially the dries which was boxed to protect the hackles. Thank you for your great service”

Helpful Report

Posted 1 week ago

“Great service. Many thanks”

Helpful Report

Posted 2 weeks ago

“Great, excellent quality”

Helpful Report

Posted 2 weeks ago

“Very happy with my item. Well made . Thank you .”

Helpful Report

Posted 2 weeks ago

“Excellent quality flies at a very good price. Very well tied using great quality materials and excellent hooks. I have caught lots of trout this season using the flies I have bought from Essential Fly.”

Helpful Report

Posted 2 weeks ago

“Speedy delivery and great quality flies.l have used essential fly before and know from experience even after catching 5 or 6 fish the flies are still in good condition.”

Helpful Report

Posted 2 weeks ago

“Bought items were as ordered arriving promptly and safe. Will use again”

Helpful Report

Posted 2 weeks ago

“Terrible service and every time I try to provide feedback, unsurprisingly the email just bounces back.”

Helpful Report

Posted 2 weeks ago

Hello! We are so sorry to see your message. Our emails are monitored every day so we are not sure why your emails are bouncing back? We are customerservices@theessentialfly.com or we are available on the phone Monday to Friday office hours 01757 333003 if ever you need any assistance. From your review here we cannot see precisely any details about an order or query but we are more than happy to help you. Perhaps you ordered special order items? Please do let us know more details and we will attend to this asap for you. With very best wishes Team TEF

Posted 2 weeks ago

“Although the quality of the fly tying seems to be good. They didn’t have all the flys that I had chosen and therefore had to refund me. It also took a long time for the package to be dispatched.”

Helpful Report

Posted 2 weeks ago

Hi and thank you very much for your recent order and review. We carry massive stocks of flies and other fly fishing/tying goods. However for some items, we bring them in specially for customers and we can see that one of the items you ordered (Calendonian flies Green Peter Sedge) was a special order. Unfortunately on this occasion, the distributor did not have them in hence us refunding them we are sorry. This caused the delay for which we apologise. We do hope that your remaining flies are ones that will bring you much success and pleasure! Best wishes Team TEF

Posted 2 weeks ago

“Great flies ready if I go to Scotland,”

Helpful Report

Posted 2 weeks ago

“Ordered a few things from Essential Fly all arrived in good time and a pleasure to buy things from and use good quality gear”

Helpful Report

Posted 2 weeks ago

“Excellent flys”

Helpful Report

Posted 2 weeks ago

“Bonnie flies.”

Helpful Report

Posted 2 weeks ago

“Quick and reliable everything the product is always top notck”

Helpful Report

Posted 3 weeks ago

“Good service, fast delivery.”

Helpful Report

Posted 3 weeks ago

“To be honest I'm a greatly disappointed in the response to a question I sent to customer services and had to ask a number of times regarding a damaged product. Admittedly I dropped the Renomed tweezers I had for literally 24 hours and the tip warped straight away, so I asked if it was possible to exchange, of which I would have contributed, but after 2 emails after over a week I finally got a reply but it was a flat no couldn't help! Definitely room for improvement and not what we would expect from quality service sorry.”

Helpful Report

Posted 3 weeks ago

Hello Mr Guerin We thank you for shopping with us recently. We feel your disappointment and frustration in dropping and damaging such lovely tweezers when you had only had them for 24 hours. We too would be so upset if that happened to our precious tying tools. We want to address your concern further please. As you know, these particular tweezers were a special order for you, and not a product we have stocked in our store. While we sympathize with your situation, unfortunately, our policy doesn't cover accidental damage. We are not liable for the damage caused after the item was received we are sorry, after you unfortunately dropped the tweezers. Whilst we cannot in the circumstances guarantee a solutuion for your tweezers, if you would like to discuss this further with us, please do let us know. With best wishes Team TEF

Posted 3 weeks ago

“All good, quality flies, prompt delivery and bagged a few fish too..”

Helpful Report

Posted 1 month ago

The Essential Fly is rated 4.8 based on 2,246 reviews