The Essential Fly Reviews

4.8 Rating 2,259 Reviews

97 %

of reviewers recommend The Essential Fly

4.8

Based on 2,259 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Essential Fly:

Specialists in Fly Fishing with salmon, trout flies, and flies for lots of other species. We sell Fly Fishing Tackle and gear and a huge range of Fly Tying Materials and Tools - The Essential Fly is a leading supplier of gear for fly fishermen, rainbow & brown trout flies, salmon flies and flies for every species from our massive selection. Fly tying materials and tools to satisfy every fly tyers needs. With tackle from Greys to Wychwood, from fly rods to waders, luggage and all of the accessories you will need.

We have won awards for customer service and believe in value and quality. Check our reviews from thousands of customers all around the world. Having delivered to over 50 countries from homes to fishing lodges for that last minute requirement.

Write Your review

Tell us how The Essential Fly made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Essential Fly 5 star review on 16th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered Fly tying materials very competitively priced and very quick delivery will use again.”

Helpful Report

Posted 1 day ago

“Great products, very fast delivery and a free gift.”

Helpful Report

Posted 6 days ago

“Excellent service. Definitely my go-to destination for fly materials.”

Helpful Report

Posted 1 week ago

“Very quick and efficient service, well recommended”

Helpful Report

Posted 2 weeks ago

“As a new customer, I'm very pleased to have The Essential Fly as one of my 'go to' suppliers, very happy with all my purchases and the quality of both flies and customer service. In no small part down to seemless way Phillippa rectified the issue of a fly box that was dmaged in transit. :-)”

Helpful Report

Posted 2 weeks ago

“goodgoodgood”

Helpful Report

Posted 2 weeks ago

“Punctual delivery and fly description bang on!”

Helpful Report

Posted 2 weeks ago

“Best prices and a great selection of fly fishing products. Speedy, well packaged delivery. I will definitely be buying from The Essential Fly again. Thank you!”

Helpful Report

Posted 2 weeks ago

“Excellent service, kept updated with stock availability, wasn't even charged for postage when my original order dropped below the threshold for free delivery. Highly recommended.”

Helpful Report

Posted 2 weeks ago

“Very good selection of items and good value.”

Helpful Report

Posted 2 weeks ago

“Great fast efficient service.”

Helpful Report

Posted 3 weeks ago

“Even though the flies I ordered were out of stock, you guys still got the to me before my holiday. Thanks”

Helpful Report

Posted 3 weeks ago

“Ordered 4 items, got 1. This meant I paid full postage which made the single item expensive. Site says free shipping over £30 for fly tying materials and flies. My total was £31+. A very disappointing experience.”

Helpful Report

Posted 3 weeks ago

Hi Mr Stafford and thank you for your recent order. We would like to take this opportunity to expand on the situation please if we may regarding your order. We see you placed your order on 6th June and took advantage of our 10% off offer, which is great, thank you. The CDC feathers and beads you ordered were all special order items (as shown on the site and at check out) and our customer services team called you to advise you of a delay in sourcing these as they were special order and we were reliant on the UK distributor for them. She also explained that you would receive email notification for all updates. The notes we have show you were comfortable with this. Its important to say that CDC is currently challenging to source unfortunately. We were very sorry that unfortunately they were out of stock with the distributor (bar 1 size of cdc) so you were refunded for the unavailable products and we sent over to you the 1 pack of CDC that we could get in for you. We really did our very best to source the CDC for you but sadly to no avail we are sorry. You would have received full email notifications about all the changes and if not, please do check your spam folder to be on the safe side. At the time you placed your order we did not have a free shipping offer available. This was only launched on 13th June. If in the future, you would like to check the availability of any rare or special order items in advance, please do not hesitate to call us on the phone and we will do our best to find out more for you ahead of placing an order. We will always do our best for you. With very best wishes Team TEF

Posted 3 weeks ago

“It's easy to find the Flies you want on the website. And you get a very fast service and the Flies are great”

Helpful Report

Posted 1 month ago

“The flies I've purchased from TEF have always been good quality. However, ther'e stated delivery times are a little ambitioius. For example, when I made an oredr on a Tuesday, TEF stated they would be delivered within two days (on the Thursday). In fact, I didn't received the order until Saturday, when I was already off somewhere on a fishing trip. Delivery delays (thank you Royal Mail) are beyond the control of TEF, but it would be good if purchaser's knew that there may well be a delivery delays which are beyond their control, rather than guaranteeing delivery.”

Helpful Report

Posted 1 month ago

“Quick service, good communication. One item out of stock so refunded immediately.”

Helpful Report

Posted 1 month ago

“Impressed by the flies especially the dries which was boxed to protect the hackles. Thank you for your great service”

Helpful Report

Posted 1 month ago

“Great service. Many thanks”

Helpful Report

Posted 1 month ago

“Great, excellent quality”

Helpful Report

Posted 1 month ago

“Very happy with my item. Well made . Thank you .”

Helpful Report

Posted 1 month ago

The Essential Fly is rated 4.8 based on 2,259 reviews