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The Essential Fly Reviews

4.8 Rating 2,062 Reviews

97 %

of reviewers recommend The Essential Fly

Company Reviews

Product Reviews

4.8

Based on 2,062 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Essential Fly:

Specialists in Fly Fishing with salmon, trout flies, and flies for lots of other species. We sell Fly Fishing Tackle and gear and a huge range of Fly Tying Materials and Tools - The Essential Fly is a leading supplier of gear for fly fishermen, rainbow & brown trout flies, salmon flies and flies for every species from our massive selection. Fly tying materials and tools to satisfy every fly tyers needs. With tackle from Greys to Wychwood, from fly rods to waders, luggage and all of the accessories you will need.

We have won awards for customer service and believe in value and quality. Check our reviews from thousands of customers all around the world. Having delivered to over 50 countries from homes to fishing lodges for that last minute requirement.

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The Essential Fly 5 star review on 18th January 2024

The Essential Fly 5 star review on 18th January 2024

The Essential Fly 5 star review on 18th January 2024

The Essential Fly 5 star review on 29th November 2023

The Essential Fly 5 star review on 29th November 2023

The Essential Fly 5 star review on 29th November 2023

The Essential Fly 5 star review on 29th November 2023

39

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The products, prices and service are excellent”

Posted 2 months ago

“the items ordered took a long time to arrive because they were waiting for a delivery to arrive before they could complete the order. when i received the goods one item was missing, i did receive a refund for missing item. it would have been better if they had told me when ordering, what items they had in stock.”

Posted 2 months ago

Hi Mr Raybone and thank you for your recent order and your feedback today. We have looked into your query and would like to respond please. When you ordered in December, it was just a couple of days before we and our suppliers closed for the Christmas break. Out of the items you ordered, 3 were special order items which is shown on each of the items and is confirmed in the check out also. The normal delivery timescales for bringing in special order items was unfortunately affected by the extended Christmas and New year break. But as soon as we were back and our suppliers open, we chased these up for you and once they came in we shipped them to you immediately. We are reliant on the manufacturers having stock available and were equally sorry to hear that one of your items was not in stock at the suppliers after all. This was unfortunately out of our hands. If ever you would like to check on stock availability or perhaps consider alternative brands that are more easily available we are more than happy to help you via email or the phone. This is a service we offer with pleasure. If you need advice from our in house tyers and anglers, these people are on hand too. We thank you again for your custom and please be assured we will always do our best for you. Kind regards Team TEF

Posted 2 months ago

“Trusted site for all my fly fishing and tying needs”

The Essential Fly 5 star review on 18th January 2024

The Essential Fly 5 star review on 18th January 2024

The Essential Fly 5 star review on 18th January 2024

Posted 2 months ago

“Great flies Great service prices are great”

Posted 2 months ago

“Great to deal with, excellent service an product's, very competitive price range 5 star people to deal with.”

Posted 3 months ago

“Very happy with communications and product.”

Posted 3 months ago

“I have ordered online with The Essential Fly a number of times now and the service and process has been great. Would recommend!”

Posted 3 months ago

“Extremely fast service, only marked as more days than normal due to Christmas Mail being delayed.”

Posted 3 months ago

“I have always found them willing to help, and the items have always been high quality.”

Posted 3 months ago

“Fast delivery. Keen prices. Good quality products.”

Posted 3 months ago

“I'm was over the moon with my purchases”

Posted 3 months ago

“Good quality products. Arrived on time.”

Posted 3 months ago

“Great service and price and delivery.”

Posted 3 months ago

“I have been a customer for a number of years. The service provided during the ordering and supply of materials was excellent. The materials are of a high quality. Most of the items I purchased are for future use, with the exception of the Bronze Mallard feathers, which I used to tie a specific fly , using the feathers to form a tail and a loop at the thorax. Thank you for a fantastic service. I will be purchasing more materials in the future. Best regards, David Paterson”

Posted 3 months ago

“No response to emails Order split into two Only one arrived so far but you believe it was in one delivery I think can't be sure Waiting responses”

Posted 4 months ago

Hi Mr Glanvill, we are very disappointed to see your feedback as we have actively been in touch with you via email. We have forwarded them all to you again and have since been in touch via the phone too to reassure you. We sincerely hope your deliveries are both now with you. All our records on Track and Trace show them as having arrived safely. We are available on the phone too during office hours on 01757333003 if you would like any assistance at any time. With all good wishes TEF customer care

Posted 3 months ago

We are very pleased to hear that your delivery is with you. Thank you and have a great Christmas Team TEF

Posted 3 months ago

“Exellent service polite staff top quality flies always e mail you when order has been posted”

Posted 4 months ago

“A great fine point for fine work”

Posted 4 months ago

“Delivery a little bit slow but I guess it's because of the time of year”

Posted 4 months ago

“Ordered weds arrived Friday well inpressed with flys can’t wait to use thank you again Essential fly”

Posted 4 months ago

“The Essential Fly, have provided a wonderful delivery service to my New Zealand address. Their prices are very competitive, compared to other U.K. business competitors. Customer care and feedback communication are excellent. I am very happy with the overall purchasing experience and shall continue to purchase goods and recommend The Essential Fly to other people. I am still awaiting the delivery of shipped goods and am therefore unable to provide a review at this current time.”

Posted 4 months ago

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The Essential Fly is rated 4.8 based on 2,062 reviews